In addition, our games are regularly tested and regulated by an independent authority, to ensure fairness at all times. We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. Hi Darren, Thank you for taking the time to review Aspers Casino, and we're sorry to hear of your frustration with our site and service. Won’t be coming back and I’d advise anyone wanting a good time to give this place a miss. Not everyone has all forms of photo ID’s in their pocket but most people can provide a photo ID such as a drivers license via their mobile phone it is 2023 after all. After speaking to the manger who was also rather strange and rude I was escorted out by security, apparently if your wanting to identify yourself to receive your winnings rather than being robbed your being aggressive. I then went to cash out a £90 and £20 slip from the slots and I was asked to provide ID, I only had my bank card on me and said I would provide my ID online but she wasn’t interested and was extremely rude. Cashed in a few wins below £100 a few times with no issue but the two members of staff working the payout desk were very odd and rude each time. Wouldn’t waste your time here, besides the bar staff the rest of them have no customer service skills whatsoever.
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